Here Are The Most Frequently Asked Questions

We understand that choosing a builder is a significant decision for your family. Here are answers to the most common questions about working with Buena Vista Homes for your custom home, extension, or renovation project.

We work throughout Melbourne’s Bayside and the Mornington Peninsula, focusing on suburbs along the bay from St Kilda to Portsea. Our key locations include Mount Eliza, Mount Martha, and Chelsea.

Yes. We only take on a limited number of projects at a time, so we can work closely with you from the first meeting. We listen to your ideas and offer expert advice. If you don’t have plans yet, we connect you with trusted architects and designers. Our process includes tailored design development to create spaces unique to your family’s needs.
Our 5-Point Guarantee protects your budget and timeline with clear remedies if we fall short. You’ll receive a realistic budget estimate and clear timeframes up front. Through our client portal and regular site meetings, we provide updates and ensure costs and timing stay on track. Our paid estimation process (credited back if you build with us) means accurate, detailed pricing from the start.
Richie Ferri, the owner, is personally involved in every project. You have direct access to Richie and our select, hand-picked team—not just a general supervisor. Updates are provided regularly, and our client portal keeps you fully informed with documents, progress, and direct message access. You’ll have direct contact with our team and receive regular progress updates, so your questions are always answered promptly.
We provide advice and guidance throughout the permit and approval process, but you’ll be responsible for lodging documents and dealing directly with council. We’re here to help you understand what’s required at every step, so you’re never left guessing.
With over 20 years of experience, we use only trusted trades and quality materials. Our hand-picked team treats every home like it’s their own, maintaining clean worksites and respectful service. Richie personally oversees every stage, making sure every detail meets our high standards. Our Quality Craftsmanship Guarantee means anything not up to standard is fixed at no cost within 12 months, plus you get a 7-year structural warranty.
For more information or if you have a specific question, please contact Buena Vista Homes. Our team is here to help and guide you through every step of your project.